Lab Manager (SW)
|September 04, 2013 - October 31, 2013|
|Employment Type:||Full Time|
|Description:||The Lab Manager will be accountable for service, quality, cost management, and leadership of operational functions for the Laboratory, located in Tempe, AZ. This position will support three critical initiatives: a) ensuring high quality and service levels are achieved & maintained b) growing lab sales and profitability and c) solidifying our position as an industry leader in optics. This position will be responsible for the entire Rx facility |
|Duties:|| Focus operating efforts against measurable performance requirements and financial targets, ensuring that the company is maintaining a highly responsive customer approach with extraordinary service and quality.|
Increase the profitability and growth of the Lab
Maintain a team-oriented working environment that promotes open discussion on important issues, a high level of personal commitment and accountability to the business, and a continued focus on profitability, quality and customer service.
Measure, monitor, and improve performance of the ophthalmic laboratory operations and customer service.
Play an important role in developing and maintaining the companys image and reputation in the marketplace.
Hire, develop, motivate and retain a first-rate management team to execute operational and profit strategies.
Maintains a helicopter view of the operations but also keeps an eye on daily issues in the Lab.
Oversees the development of strategic plans and budgets for the Lab.
Foster an environment of training & development, to allow continuous career growth within our organization.
Capable of identifying areas of the lab processes which are not performing to standard and addressing & developing the necessary root-cause analyses and permanent corrective actions.
5S & TPM understanding with demonstrated implementation experience would be beneficial.
|Qualifications:|| Undergraduate degree, MBA a plus.|
Outstanding management and organizational skills
A proven track record of recruiting and building A class teams
A proven track record of successful Rx or operations management with P&L responsibility for an operation with revenues of $20 + million
5+ years of management experience, preferably in ophthalmic lab, pharmaceutical, medical devices, or wholesale product channels.
Strong technical and business judgment.
Strong planning and implementation skills.
The proven builder of business operations in a highly competitive environment.
Strong financial and business acumen and a "will to win."
LEAN and Six Sigma Background
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